I'm listening to the audiobook The Power of Habits by Charles Duhigg, and he talks about how Alcoa's focus one simple change, improvement of their safety record, transformed the company into a efficient profit-making machine. An unexpected result, flexibility in the coloring of manufactured aluminum siding for houses, helped to reduce waste, lift profits, and exemplified better communication patterns.
Review of the book on Huffington Post
Charles Duhigg: How 'Keystone Habits' Transformed a Corporation
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